How-to-File-Investor-Complaints-Online-with-Scores-Platform -and-Recover-Unclaimed-Shares

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SCORES (SEBI Complaints Redress System) is the official online grievance portal launched by the Securities and Exchange Board of India (SEBI). It empowers investors to file complaints against:
• Listed companies (e.g., for non-receipt of dividends or share transfers)
• SEBI-registered intermediaries like brokers and mutual fund distributors
• Market infrastructure institutions such as stock exchanges, NSDL, and CDSL
Whether you're facing issues with unclaimed dividends, lost share certificates, or non-responsive companies, SCORES offers a transparent, time-bound resolution process.

🧭 When Should You Use SEBI’s SCORES Portal?
Use SCORES if you experience:
• ❌ Non-receipt of dividends, interest, or redemption amounts
• ❌ Delays in share transfer or dematerialization
• ❌ Unauthorized trading or brokerage misconduct
• ❌ No response from companies or RTAs within 30 days
Tip: Always contact the company or intermediary first. If they don’t respond within 30 days, escalate via SCORES.

⏳ Complaint Filing Timeline
You must file your complaint within one year of the issue occurring. Late complaints may be rejected by SEBI.

⚙️ Key Features of SEBI SCORES

📂 Documents Needed to File a SCORES Complaint
Before filing, keep these ready:
• PAN and registered email ID
• Proof of grievance (e.g., transaction statement, emails)
• Updated KYC details

📝 Step-by-Step: How to File a Complaint on SCORES
1. Register at scores.sebi.gov.in
2. Fetch KYC details automatically
3. Login using OTP verification
4. Access Dashboard and click “Lodge a Complaint”
5. Fill Details and upload supporting documents
6. Submit Declaration
7. Track Status via email/SMS or dashboard

🚫 Complaints Not Accepted on SCORES
SCORES will not entertain:
• Anonymous or vague complaints
• Issues unrelated to the securities market
• Share price fluctuations or market performance
• Complaints against unlisted/delisted companies
• Matters under RBI, IRDAI, or PFRDA
• Cases already in court or under insolvency
For market manipulation or unregistered activities, use SEBI’s Market Intelligence Portal.

🧾 SCORES for Unclaimed Shares and Dividends
If you or your family have unclaimed shares or dividends due to:
• Lost physical certificates
• Old addresses or email IDs
• Unresponded company communications
SCORES can help escalate unresolved requests for:
• Duplicate share certificates
• Dividend recovery
• IEPF claim support

🤝 How Kinheritance Helps You File SCORES Complaints
At Kinheritance, we specialize in:
• Identifying unclaimed shares and dividends
• Preparing compliant documentation
• Filing and tracking SCORES complaints
• Liaising with companies, RTAs, and SEBI for resolution
We ensure your grievance is structured, supported by evidence, and aligned with SEBI’s format — improving your chances of success.

📚 SEBI’s Investor Awareness Tools
• 📱 Saa₹thi App – Investor education and complaint tracking
• 🌐 Investor Portal – Learn your rights
• 🧠 Online Investor Tests – Build financial literacy

✅ Conclusion: Use SCORES to Protect Your Investments
SEBI’s SCORES platform is a powerful tool for investors seeking justice, transparency, and accountability. Whether you're recovering unclaimed shares or resolving a grievance, SCORES ensures your voice is heard.
Need help filing a SCORES complaint or recovering lost investments?
👉 Contact Kinheritance — your trusted partner in legacy asset recovery.

Posted On: 2025-11-07